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START: Sustainability Tracking, Analytics & Roadmap Tool was created by schools, for schools, to help them make measurable progress towards reducing its environmental footprint, improving its social impact, and educating students for a more sustainable, regenerative and climate-resilient world.

2. Tracking Sustainability

Benchmarking is a way of measuring and comparing how well our school is doing in terms of Whole School Sustainability. We can do this by answering the questions in the START Survey. By comparing our performance to established standards, we can see where we excel and where we might need to improve.

START has 53 metrics, from Outdoor Programs to Greenhouse Gas Emissions. No single person will have all the information needed to answer the entire START benchmarking survey, so a bit of detective work is needed to find the answers!

We will need to collect data (various types of information) from diverse school members (school administrators to academic heads/ teachers, the facilities manager, procurement personnel and other staff.) This can be done through interviews, emails or forms.

How do we find the information we need?

  • Email the START Baselining Forms to relevant staff (see below)

  • Interview/ call/ send a personalized email to relevant school members

The initial benchmarking process takes time and effort to do properly. Depending on the information readily available in our school, the process could take a few weeks, a full term or even longer. But, importantly, this work lays the foundations for a comprehensive and robust sustainability program - so it's worth doing properly!

In the START program, you can benchmark your levels of Whole School Sustainability against 53 sustainability metrics.

  • How?

    Begin by establishing your baseline (understanding your current sustainability levels). You’ll do this by answering yes/no questions across three levels of difficulty in the START Survey. Thereafter, you can track your progress by periodically revisiting the tool.

  • Who?

    Who enters the survey responses is up to you or your school. An individual can lead the charge, or you could create a START Team to find the answers and record them. You could even have students collect data for an extended project!

  • When?

    There are no time requirements for answering the survey. You may want to establish your baseline at the beginning of the school year, then continuously update it as you make progress, and revisit it at the end of each term or the year to evaluate your school’s progress and communicate efforts and new goals with your school.

  • Why?

    “You can’t manage what you can’t measure.“ By tracking your sustainability levels, you can identify areas in need of attention and plan for measurable action. You’ll also also be able to identify where you’re succeeding so you can celebrate achievements with your school.

2.1 Finding your Baseline

Before you can plan for progress, you need to understand your current sustainability levels. You’ll do this by answering a range of questions across 50+ metrics (sustainability topics).

You can find the survey questions in the START Progress tab by opening the ‘Wizard’ or by hovering over and clicking on the bars in the metrics string.

Did you know:

START was designed so you can dip in and out of the survey in any order and at your own pace!


2.2 Understanding the Survey

When you click on a metric bar in the string, a pop-up will appear with the questions for that metric.

  • There are 3 questions for each metric, with progressive levels of achievement (Tier 1 is lowest; Tier 3 is highest and most difficult to achieve).

  • Your school will score points depending on the Tier-level achieved.

  • View which Green Pillar Program (U.S. Schools) and which United Nations Sustainable Development Goals (UN SDGs) each metric aligns with by hovering over the colored blocks above Tier 3.

Did you know…

The START metrics, tier requirements and points system were created by a diverse committee of school-based experts from across the U.S.

The committee was tasked by the Green Schools Alliance with identifying actionable metrics to map out the full scope of Whole School Sustainability.

After much deliberation and debate, the Committee settled on 53 metrics across the three pillars of Educational Programs, Organizational Culture and Physical Place.


  • If you don’t understand the metric or question, click on the blue ‘Learn More’ band.

  • The pop-up will explain what the metric is and why it matters. It will also provide more details about the tier-level requirements.

  • On the right, ratings out of five indicate the Difficulty, Cost and Impact of achieving each tier-level for each metric ,to help you choose actions that align with your school’s priorities and resources.

    >> The numbers for Difficulty and Impact are added together to form the points for that tier.

    >> The Cost rating is excluded from the points score. This is to make the the points-system more equitable. (Schools with fewer financial resources should have as much opportunity to score points as schools with many financial resources.)

>> Learn More about the Metrics

Top Tip:

Let students explore the START Metrics to learn about different sustainability concepts (you can give them View-Only Access to START). Students could pick a metric to deep-dive and research, or create an Action Plan for themselves, their school or their community to improve their performance on that metric.

Did you know…

You can also access Guides and Resources, and the GSA Discussion Forums for each metric through ‘Learn More’.


2.3 Answering the Survey Questions

  • Read the questions in Tiers 1-3 for each metric and assess your school’s level of achievement.

  • Click on the relevant tier block to select your answer, then either Save & Close, or move onto the Next Question.

  • If none of the answers are relevant to your school, select ‘None Apply’.

    >> If possible, leave us a note in Help Us Improve to explain why none of the options apply to your school. This will help us to further develop the tool to meet the needs of all schools.

Top Tip #1:

It’s unlikely that one person will have all the answers. This is why we recommend creating a START Team that includes diverse school-members. For example, the school facilities manager may be best positioned to answer questions in the Physical Pace Metrics.

Getting more people onboard gets more people learning and thinking about Whole School Sustainability and how your school can make progress.

Top Tip #2:

Unsure who to ask for information? Refer to the Finding Answers page for some helpful starting points.

3. Collecting Data

Option 1: Email / Interview Language 

Download the START Example Email & Interview Data Collection.docx to find: 

1. Email language/ template

2. A table of potential point-persons for each metric

3. Metrics language to copy/ paste into an email, or to use in interviews.

Option 2: Use the Initial Baselining Forms

You can copy the link to each form and email it to relevant point-persons at your school. 

IMPORTANT - Consult with your START Teacher and/ or other students working on START to ensure school staff are not being bombarded with the same form.

Feel free to test one out with a non-official response!

4. Analyze & Answer

Once you’ve got information about your school’s existing sustainability practices, you can analyze the information and benchmark your school’s sustainability by answering the START Survey (in the START dashboard).

4. Present Findings